HB 3019
House·20th Congress·Filed Aug 5, 2025
An Act Mandating Public Telecommunications Entities and Internet Service Providers to Institute a Refund Mechanism for Service Outages and Disruptions, Providing Penalties for Violations Thereof
In plain language
The bill would require all telecom and internet providers in the Philippines to automatically give customers a pro‑rated refund when service is down for a total of 24 hours or more in a month, except for scheduled maintenance or events beyond the provider’s control.
Consumer ProtectionBusiness, Trade and Industry
Automated summary by BatasWatch. It may miss nuance — read the bill text before citing it.
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Official sources
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HB03019 · Sources: BetterGov Open Congress, BatasWatch