An Act Mandating Public Telecommunications Entities and Internet Service Providers to Institute and Automatic Refund Mechanism for Service Outages and Disruptions, Providing Penalties for Violations Thereof
The bill would require internet and telecom providers to automatically credit customers when service is down for 24 hours or more in a month, unless the outage is due to scheduled maintenance, a natural disaster, or third‑party damage. Providers who do not comply could be fined between ₱50,000 and ₱200,000 per violation, and the NTC must issue detailed rules within 60 days of the law’s effect.
Automated summary by BatasWatch. It may miss nuance — read the bill text before citing it.
Printed from CivicSync PH: https://civicsync-ph-gamma.vercel.app/bills/SBN-1672. Status changes over time; check the link for the latest.
SBN-1672 · Sources: BatasWatch
Similar in what they’d do, filed by any lawmaker.