An Act Amending Republic Act No. 7925, Otherwise Known as the 'public Telecommunications Policy Act of the Philippines' by Requiring Public Telecommunications Entities and Internet Service Providers to Institute a Refund Mechanism for Service Outages and Disruptions
The bill adds a new rule that telecom companies and ISPs must automatically give customers a refund or bill credit when their internet is down for a total of at least 24 hours in a month, without the customer having to apply.
Automated summary by BatasWatch. It may miss nuance — read the bill text before citing it.
Printed from CivicSync PH: https://civicsync-ph-gamma.vercel.app/bills/SBN-381. Status changes over time; check the link for the latest.
SBN-381 · Sources: BatasWatch
Similar in what they’d do, filed by any lawmaker.