HB 649
House·20th Congress·Filed Jun 30, 2025
An Act Amending Republic Act No. 7925, Otherwise Known as the "Public Telecommunications Policy Act of the Philippines", by Requiring Public Telecommunication Entities and Internet Service Providers to Institute a Refund Mechanism for Service Outages and Disruptions and Providing Penalties for Violations Thereof
In plain language
The bill would require telecom and internet providers to automatically give customers a pro‑rated refund or bill credit when their service is down for at least 24 hours in a month, unless the outage is caused by a natural disaster or other fortuitous event.
Consumer ProtectionPublic Works and Infrastructure
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HB00649 · Sources: BetterGov Open Congress, BatasWatch